The WiFi Max guarantee costs just £8 per month, or is free to some customers, and promises minimum download speeds of 30Mbps in every room, or a £100 bill credit. Sales Mon to Fri, 9am to 6pm. Offer closes 31/12/2023. But if you give the team a call on 150/ 0345 454 1111 the team will be happy to take a look for you. Doesn’t include Upload speed add-on; (2) our moneyback WiFi coverage guarantee with. Available with M50 broadband or faster. 1. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Thank you for letting us know 😊. You must keep your Talk 08 £2 package for at least 30 days. Buy up to 6 SIMs in total. Virgin Media services are only available in eligible Virgin Media network areas. 50 for new customers or £96 out of contract price) which comes with M250 broadband so you would either have. Talk More Anytime £27. TV 360 and. I have the transcript of the chat and I am sure you have my call. Virgin Media M50 Fibre broadband (54Mbps) includes Super Hub 3. 210+ channels including free to air channels. 00 International anytime chatter £34. e. My monthly bill went down from £97. Yeh 4p increase on landlines. . If you're unhappy with your current bundle and wish to discuss other options, please reach out to our retentions team on 0345 454 1111 (or 150 from a Virgin Media landline) and they'll be more than happy to help. In this article, we explore WiFi calling on Virgin Media. Biggest Combo bundle . And in this post, we have mentioned the Virgin Media Ultimate Oomph Bundle which is an absolutely amazing deal for business and also for home if you have a good budget for your monthly. £97. 35p4 14. Thanks for raising this via the forums. Security matters. Find out how to get the International anytime chatter add-on for inclusive calls abroad any time of the day. Here at Digital TV, we have every Virgin Media package you could hope for, whether you’re after broadband, TV, sports or maybe even all three. When I regraded from Ultimate Oomph to Ultimate Volt I had to ask the agent to add the Sky Ents & Cinema Ultra HD back on. Excludes broadband faults and broadband network outages. Biggest Combo bundle . Watch online, on. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. I was told it was the same, but looking at it that may not be true. 00 Talk Extra 2007 £5. 00 Talk More International Anytime £34. *Average speeds are based on the download speeds of at least 50% of customers at peak time (8pm to 10pm). Virgin Media’s international call plans and add-ons are the key to unlocking cheap mobile & landline calls to 50 popular destinations around the world. Whether you want more privacy or help managing your calls, the best broadband and phone deals let you tailor your services. This means that while you’re travelling in an EU country you can use your UK allowance of Minutes, Texts and Data, just as you would in the UK. Virgin Media's price hike for the average customer in 2023 was a huge 13. You need to ensure that should you want to take for longer then you'll need to hang up and. 30. Note, some calling features don't work together. 00 Talk Evening & Weekends1 £23. 00 Talk More International Anytime £34. Up to 3 WiFi Pods if needed. 25p4 Included5+6 Talk More Evenings & Weekends 19. What calls are free on Virgin Media? Virgin Mobile calls are free for the first 60 minutes, standard ppm rates apply thereafter. 60 mintues free to landline on weekend. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Chatter and natter. The Virgin TV Go app allows you to watch TV shows and online videos on your phone or tablet using a WiFi or mobile internet connection. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. You can enjoy inclusive any-time-of-the-day calls to UK landlines∆ and UK mobiles. In the UK, Virgin Media offers a range of fibre broadband plans from £26. anytime, 24/7. 11ax), WPA3 encryption, 1 x 2. For three days only (until June 15, 2023), Virgin Media O2 is offering new customers the opportunity to get their hands on a 43” Toshiba TV or £200 bill. For £1 extra a month the ‘Talk More Weekends’ package charges nothing to call an 0333 number on the weekend, with a 12p per minute charge to calls not made between midnight on Friday and midnight on Saturday. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Loaded with at least 100+ channels. the only thing i received from virgin was a text message from the webteam with a order referance of [MOD EDIT: Personal details] order date Friday 21 July 23 new service anytime chatter added, removed from my account Weekend chatter activation date friday 28 July 23 ? new price for my account £91 from £81 so untill i get a bill cannot say if this has been sorted email address on. Booster. International anytime chatter – Stay up late or rise early and give that special someone a ring from your landline. Unlimited O2 sim. Pay Monthly. The only number you remove from the number you're trying to dial is the first 0. In order to be able to watch, you need to be either a Sky customer or a NOW subscriber. More about speeds . International Anytime Chatter. M350. You are correct in your statement ref 0845 and 0870 numbers. 00 Talk Extra 2007 £5. Take a look at our charges page for a list of costs. Compare it with the cheaper M125. 00 Talk International £2 £2. Access Amazon Prime and Netflix (when you subscribe) and more when you play them on our Virgin TV 360 boxes. There are 4 mobiles in the house whose combined monthly cost is less with unlimited minutes. Hi JimboX, Thanks for posting,the price would be dependant on what package you currently have. speed 264Mbps: 3 months free and then £39. The call plans available to add to M50 broadband and phone include:1 ACCEPTED SOLUTION. Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. International anytime chatter – Stay up late or rise early and give that special someone a ring from your landline. The phone and live chat can be used for faster turnaround time and. Virgin Media offers M50, M125, M250, M350 and M500 fibre broadband plans. While this lets you make unlimited calls to UK landlines on Saturday and Sunday (01, 02, 03 numbers), more flexible plans are available. 1 Kudo. Also for calls to 0845 and 0870 numbers you get charged if you use over 1,000 minutes or make over 150 calls a month. Does anyone know if these calls and the amount of time - 5181268. Unlike other major providers like BT, Sky and TalkTalk, Virgin Media uses their own cable-based network to provide a fibre broadband service. They already overcharged me £25. Thanks for your query in regards to the 'International Anytime Chatter' landline package. I think 'Talk More Anytime' used to include calls to 0845 and 0870. Now, 10 days later, they have not been. I doubt this has anything to do with an entry on your bank statement. More Details. 16-11-2022 17:00 - edited 16-11-2022 17:02. Gig1. Currently £76* per month. While this lets you make unlimited calls to UK landlines on Saturday and Sunday (01, 02, 03 numbers), more flexible plans are available. 00 Talk Unlimited Extra1 £34. 3 (after update ) in Nov 2020. I rarely use the Tivo box as I watch Freeview via an aerial. In this article, we’ll look at the Mega Volt bundle from Virgin Media, including what you’ll get on it and the best deals that are currently available on the bundle. Reply. This guide looks at how Virgin. she said. Available with M50 broadband or faster. However, I also have a blackspot upstairs, and my daughter is getting very frustrated as she can't connect her X-box. Good range of calling features. If you have any other questions, please feel free to ask. In this article, we explore WiFi calling on Virgin Media. In this article, we explore WiFi calling on Virgin Media. Add Sky Cinema and Sky Entertainment Ultra HD package for £6 a month – just make sure you have a 4K TV and a Virgin TV 360 or V6 box. Obviously, the fact that you're calling Spain means you'd do the exact same thing here, but with 0034 instead of 0044! I hope this helps! We joined Virgin yesterday. …. Pick the prepaid plan that’s right for you – no credit check, no term contract, no commitment. Welcome to the community and thanks for taking the time to post here on the forums. 5Gbps LAN port and 3 x 1Gbps LAN ports. And they were activated instantly on both boxes and Sky Entertainment and Cinema UHD still work as well. 00 Anytime chatter £29. Available to Virgin Phone customers only. 0800 052 0800 Option 1 > 3 . Meanwhile, Virgin Media customers choosing a broadband and phone deal get the basic Weekend Chatter plan as standard, which includes free weekend calls to UK landlines. Networking and WiFi. Ends 13/01/24. Virgin Media Community; Chatter and natter; Tech Chatter; Recycling return old 3. 00 Additional standard lines (per line) £19. 0 Kudos. Next. 60 a month, depending on your current package (plus a Virgin phone line for £15. Hi Daniel. When you choose a package with us, you’ll get some calls for free from your Virgin Media home phone – click here to find out more. M500. 210+ channels including free to air channels. Anytime Chatter – unlimited calls to UK landlines and mobiles anytime; O2 SIM – unlimited texts, call minutes and 5G data. Virgin TV’s powered by the same cable as our fibre broadband, so setup is simple. so a handful of calls abroad over Christmas and new year (normally free/about 1. Save. Watch TNT Sports Ultimate, Virgin TV Ultra HD and apps like BBC iPlayer and YouTube. 00It would make sense because my wife pays her annual subscription to ths well known gym using a debit card so they, presumably, keep the card details enabling them to charge for phone calls to them. Some responses may not be immediate but it allows you to carry on with your day rather than waiting to get through on the phone. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. on 21-05-2022 19:14. What are landline call features? Virgin Phone offers a wide variety of great features to save you time, money and effort. Gig1. TV 360 and. No setup fee. Dave. Unfortunately we don't use the Openreach master sockets as they are BT only. 00Virgin Media is a ‘quad-play’ provider, so you can bundle line rental with broadband, TV, and mobile - or get a ready-made bundle. More about speeds . This is for 250mbps, sky sports uhd and bt sports uhd. Gig1. Why don’t Virgin have a reasonably priced package with included minutes for land lines ?International anytime chatter – Stay up late or rise early and give that special someone a ring from your landline. Wi-Free will give you speeds of 10Mb Download and 2 Mb upload to 3 members of a Virgin Media household can connect to Wi-Free at a time. Reply. You can find all of the information here regarding this package, the benefits and how to set it up. . Depending on if you choose a talk package then there is a further cost per month. Any Virgin Media Broadband speed, M125 and above. Paying at least 48p per call (24p connection + 24ppm call rate) is excessive. You’ll get all the benefits of Anytime chatter, as well as inclusive minutes to make international calls to mobiles and landlines in 50 popular destinations. M125. Not being told accurate information by VM sales agents is quite common. Ironically, my wife was phoning to query a subscription problem and was kept ages on the usual 'Your c. Registration is fast, simple and absolutely free so please join our community. M125. 3 x 1Gbps Broadcom 3390S. This is a record-breaking increase from the provider, as it's tied to the high rates of inflation the UK has recently. Plus, you can sometimes come across special offer M125 deals and other speeds with £0 setup costs. Virgin media causing elderly couple huge stress in Home Phone Monday; Re landline upgrade weekend chatter to anytime chatter in Home Phone Monday; Question about talk weekends in Home Phone Sunday; No dial tone in Home Phone 3 weeks ago; Porting landline number from Talk Talk in Home Phone 3 weeks agoThe Mega Volt bundle is for M500 - anybody wanting GIg1 would have to pay an additional £6 per month. Checking the tariffs, the basic weekend chatter is £19/month so I could plug the phone in at 0001 on Saturday and have nearly 48 hours of calls until 2359 on Sunday. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. TV. A term that captures the spirit of 21st-century. Virgin media causing elderly couple huge stress in Home Phone Monday; Re landline upgrade weekend chatter to anytime chatter in Home Phone Monday; Question about talk weekends in Home Phone Sunday; No dial tone in Home Phone 3 weeks ago; Porting landline number from Talk Talk in Home Phone 3 weeks agoWe would like to show you a description here but the site won’t allow us. M125. Phone. We couldn’t resist boosting the usual 100Mb broadband speed by 32Mbps. Virgin Mobile billing. I do not work for VM. As part of Talk Protected, line rental charges will be frozen at £17. Gig1. *Off peak times are Monday to Friday 7pm - 7am, All day Saturday and Sunday up to 7am Monday & public holidays (free). 0 Kudos. 50p 4 per message. stluke023 Posts: 322 Forumite. In this article, we’ll look at the Mega Volt bundle from Virgin Media, including what you’ll get on it and the best deals that are currently available on the bundle. The new bundle costs £43-3=£40/month. Virgin Fibre Areas only. 25 a month. EE vs Virgin Media: average broadband speeds. On Volt 350Mbps, Talk Anytime Phone,. Excludes broadband faults and broadband network outages. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Security matters. M250. Talk More Anytime on 07-08-2022 11:10. Rather than Live Chat, it works like a text message conversation. THE CHARGES ARE APX £27. Then mobiles are free instead of the 30p a minute they steal from. 00 Add Ons (Additional phone services) These must be taken with a phone package Service Price (per month) Talk Extra 1007 £3. The only change is to upgrade the phone plan from weekend to anytime. Your Cookies. 00 Talk Extra 2007 £5. Manage your feeds to control how notifications are received. Free Websafe with your subscription at Virgin Media. So is this just a name change from talk weekends to weekend chatter. 00 Talk Anywhere 4001 £38. Options. The Wi-Free service is subject to our Acceptable Usage Policy. To check what I would receive could I test by turning off or disconnecting the tivo box. (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. Calls to 0345 numbers are charged at the same rate as calls to landline numbers, so customers of Virgin Media in the UK can benefit from free calls to 0345 numbers. It can take up to 5 working days, depending how busy the back office team is processing it. 3 x 1Gbps Broadcom 3390S. QuickStart, set up and connections. Stay safe online. To select this package, simply choose the Weekend chatter plan and then personalise your order in the checkout to International anytime chatter. £8p/m extra or included with Gig1 or Volt. this deal is an. You need to ensure that should you want to take for longer then you'll need to hang up and. 00 Talk Off Peak1+2 £19. Help with Volt. 75Virgin Media. You can text VM on 0753 305 1809 or speak to the team on WhatsApp on 0730 532 7112 but phone calls take priority and these methods can take 4 to 6 hours, actually probably taking longer at present due to the price increase emails. Alternatively, if you want fewer channels, you can get the cheaper Big Bundle deal (for £29. Registration is fast, simple and absolutely free so please join our community. Virgin Media services are only available in eligible Virgin Media network areas. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. 99 with no future rises, and eligible customers will also receive £5 off of other Virgin Phone plans such as Talk More Anytime and Talk More International Anytime. @Harry567 wrote: Is 0207 call free for inner London please. It said that if I change my landline package from 'Talk more anytime' (now anytime chatter) to 'weekend chatter' the phone bill would go down. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. 99 with no future rises, and eligible customers will also receive £5 off of other Virgin Phone plans such as Talk More Anytime and Talk More International Anytime. 00 International anytime chatter £34. Roaming costs in India (+91) Change country. It would make sense because my wife pays her annual subscription to ths well known gym using a debit card so they, presumably, keep the card details enabling them to charge for phone calls to them. 4GHz WIFI signal or the newer (not so well supported) 5Ghz on the same router (which was a great option). TV 360 and. M500 Broadband or upgrade to Gig1. Avg. Excludes broadband faults and broadband network outages. So like most things, you're. 'Anytime Chatter' does not. Hi Tiger_1310. Tech Chatter; Community Natter; The Gamer Lounge; Back to top. Restart your services. 00 Add ons Additional phone services must be taken with a phone package Service Price (per month) Talk Extra 1001 £3. Search Search. move home 4. My Virgin Media App. Looking for Virgin Mobile help? Visit our mobile pages to find out about the latest tariffs and roaming call and data charges. International anytime chatter – Stay up late or rise early and give that special someone a ring from your landline. 01, 02 & 03 calls are inclusive of your package. 00 Anytime chatter £29. Hi If you're on the Anytime Chatter, then as long as the call comes under the plan, then you'll not be charged Best wishes. We couldn’t resist boosting the usual 100Mb broadband speed by 32Mbps. 00 Talk Evening & Weekends1 £23. This made setting up the house easy due to. Registration is fast, simple and absolutely free so please join our community. 01, 02 & 03 calls are inclusive of your package. 2 Inclusive calls are for the first 60 minutes of a call, 19. Free Extras. Roaming costs in Malaysia (+60) Change country. --. My Virgin contract states: Ultimate Volt Bundle. While some broadbands in this guide offer you 66Mbps as their maximum speeds, Virgin Fibre Broadband has a. Any Virgin Media Broadband speed, M125 and above. Weekend chatter plan. 35p per minute thereafter, redial to avoid call charges. You say you currently have M500 broadband, Maxit TV and Talk More anytime - the nearest equivalent now is either:-. It includes 516Mbps fiber broadband, weekend calls, 190+ TV channels, and an O2 SIM card with 10 GB of data per month. Virgin Media services are only available in eligible Virgin Media network areas. 00 Talk Anywhere 2001 £29. Virgin TV Go. For the Anytime plans the difference is that 0845 and 0870 numbers aren't covered in the Anytime Chatter plan. . Picture messages to all UK Networks. But the others who already had Sky Entertainment and Cinema UHD included in their £60 are charged £7. Line rental is £19 per month though for the landline service. on 21-05-2022 19:14. Virgin Phone Telephone Line Rental Anytime chatter. Learn how much your Virgin Media landline calls cost, including free/unlimited calls, calls outside of your bundle, calls to mobiles and international calls. 99 Free · Virgin Media Deals Virgin Fibre Areas only. Virgin Media also offers some useful apps – Virgin Media Connect and Virgin TV Go. Mega Volt customers will also get following benefits from O2. Or are there any differences I can't see. I was paying £10/month extra for less than I can get with a cheap £5 SIM. 13Gb, over 230Mb faster than BT's fastest broadband plan. However, the lesser-known M50 package offers bite-sized broadband, averaging 54Mbps, best for those who live alone or who don’t use many devices at once. Further terms and conditions apply, see virginmedia. Bring your own phone or choose to buy one separately. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. What are landline call features? Virgin Phone offers a wide variety of great features to save you time, money and effort. Talk 08 £2: Includes 250 minutes each month of direct dialled voice calls calls to UK numbers starting 0845 or 0870. That’s 9 times faster than the entry-level M125 Broadband, making it ideal for busy families, online gaming, UHD streaming and other data-intensive tasks. Up to 3 WiFi Pods if needed. 99 Set Up - £495. Thanks for raising this via the forums. At Virgin Media, you’ll notice that all of our broadband and phone deals come with our standard Weekend chatter plan. 86% reliability and gigabit speeds. In order to duct share, both things have to change. Virgin Media services are only available in eligible Virgin Media network areas. The Whatsapp service will put you through to an agent after you go through the initial questions. You’ll get all the benefits of Anytime chatter, as well as inclusive minutes to make international calls to mobiles and landlines in 50 popular destinations. 00) M250 broadband offering 264Mbps average speeds. Virgin TV’s powered by the same cable as our fibre broadband, so setup is simple. 50 a month - buy here. However, it’s exclusive to the Ultimate Oomph Bundle, which includes TV. More about speeds . 35p4 Included5+6 Included5+6 Talk More Anytime Included5+6 Included5+6 Included5+6 Talk More International Anytime Included5+6 Included5+6. Alternatively, get our Talk International £2 Add On and get low international call rates from 10p per minute to landline or mobile numbers in your chosen destination. Anyone know Anytime chatter with inclusive calls to UK landlines and UK mobiles at any time; Unlimited data, minutes and texts with a 5G O2 mobile SIM; As a Volt bundle, Ultimate Volt also includes all the benefits offered by Volt, including Virgin Media's WiFi Max guarantee, which providers up to three WiFi Pods to boost wireless signal around the home. More about speeds . Virgin Mobile. 00 Add ons Additional phone services must be taken with a phone package Service Price (per month) Talk Extra 1001 £3. Take Virgin Media’s International anytime chatter package, for example. Whether you want more privacy or help managing your calls, the best broadband and phone deals let you tailor your services. With the Hub still "switched on" throughout, press the reset pin in firmly with paper clip/SIM tray tool or similar "thin thing" and hold it firmly for at least 60 (a timed sixty) seconds, release the pin, leave for 5’ to stabilise - dont manually switch it off at any time. Gig1. Anytime chatter. For more information please check our phone. Options. 03612689) The Cooperage, 5 Copper Row, London, SE1 2LH. anytime chatter; o2 sim, as this is required for volt; We also wanted to buy an extra tv box, we need 3 total and the volt ultimate bundle only comes with 2 boxes. New Chatter Rates Package Price (per month) Weekend chatter £19. Further exclusions & legal stuff apply. Check out our landline packages. Noticably more so in the garden office because that is when the internet is being used the most. Watch TNT Sports Ultimate, Virgin TV Ultra HD and apps like BBC iPlayer and YouTube. Tech Chatter. Up to 3 WiFi Pods if needed. Depending on if you choose a talk package then there is a further cost per month. Biggest Combo bundle . The calls are - 4917461 - 2By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. 00 International anytime chatter £34. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. I have a new broadband/phone package but am struggling to add Talk Anytime online. Virgin unlimited calls rip off- check not on. Virgin Media O2 customers get the best of both worlds with Volt · New and existing Virgin Media and O2 customers can enjoy access to exclusive Volt benefits simply by being a customer of. This is in contrast to other numbers such as 0845 or various premium 09 numbers which be can costly to call. Weekend chatter £19. WiFi calling is an innovation worth considering for the best connectivity for your calls. Working hard to help connect the nation, shop our offers and order online. M500 Broadband or upgrade to Gig1. Gig1 – 1Gbps (1,000Mbps) Bear in mind that Gig1, Virgin Media’s lightning-fast gigabit broadband, is only in a few select areas. Anytime Chatter – unlimited calls to UK landlines and mobiles anytime; O2 SIM – unlimited texts, call minutes and 5G data. Virgin TV 360 box Maxit TV Netflix Standard Additional TV Box Virgin TV 360 Mini box Kids Pick Sky Sports and Cinema Collection Sky Sports HD Pack Volt M600 Fibre Broadband. For call, texts and data Costs, select Pay Monthly. At least 30Mbps download speeds in every room or £100 one-off credit. I am glad to hear that the visit went well and that things are now resolved. Go over this & you will be charged. Sometimes we share cookie data with our social media, advertising and analytics partners. LG 43" TV or £200 bill credit: New customers taking the Bigger bundle + Sports (including Oomph variants) online during the offer period from between 26 th July 2021 and 11. Choose this and you’ll get inclusive calls to mobiles & landlines in over 25 countries, including Thailand,. Line rental and unlimited inclusive calls included in the monthly cost. Any form of package change would need to be discussed with our teams on the phone, or via text through the following numbers: Call: 0345 454 1111. This has an average download speed of 512Mbps through M500, more than 260 channels, Sky Sports, Sky Movies, BT Sport, Kids Pick, a 4G Virgin Mobile sim with unlimited data, minutes and texts plus Talk Anytime, which nets you inclusive anytime calls to UK landlines and mobiles. 00 Talk Unlimited Extra1 £34. The only change is to upgrade the phone plan from weekend to anytime. It. Unlimited O2 sim. Refer a friend enables you to recommend Virgin Media to your friends and earn a cash reward. 11ax), WPA3 encryption, 1 x 2. M250. bereavement. Virgin TV 360 box Maxit TV Netflix Standard Additional TV Box Virgin TV 360 Mini box Kids Pick Sky Sports and Cinema Collection Sky Sports HD Pack Volt M600 Fibre Broadband. So the N ew Hub 5 adds Wi-Fi 6 (802. 00 Add ons Additional phone services must be taken with a phone package Service Price (per month) Take Virgin Media’s International anytime chatter package, for example. Home Phone. Virgin Media services are only available in eligible Virgin Media network areas.